|
Agency for
Healthcare Research and Quality (2004, April 8). New Evidence
Report Illustrates Links Between Health Literacy and Health
Care Use and Outcomes. Press Release. Rockville, MD: Author. Retrieved
April 8, 2005, from http://www.ahrq.gov/news/press/pr2004/litpr.htm
Bade, K. R.,
Murphy, J., & Sullivan, M. C. (1999). Lessons
from the field—health care experiences and preferences
in a Latino community. Bioethics Forum. 15(4) 33–42.
Baker,
D. W., Parker, R. M., Williams, M. V., Coates, W. C., & Pitkin,
K. (1996). Use and effectiveness of interpreters in an emergency
department. Journal of the American Medical Association, 275(10),
783–788.
Barrier, P.
A., Li, J.T., & Jensen, N. M.
(2003, February). Two words to improve physician-patient
communication: What else?
Mayo Clinic Proceedings, 78(2), 211–214. (Review)
Beck,
R. S., Daughtridge, R., & Sloane, P.D. (2002, January/February).
Physician-patient communication in the primary care office:
A systematic review. The Journal of the American Board
of Family Practice, 15(1),
25–38.
Bell, J., & Standish,
M. (2005). Communities and health policy: A pathway for change.
Health Affairs
(Millwood), 24(2), 339–342.
Berlin E., & Fowkes,
W. (1983). A teaching framework for cross-cultural health
care.
Western Journal of Medicine, 139, 934–938.
Berry, D. L.,
Wilkie, D. J., Thomas, C. R., Jr., Fortner, P. (2003, June).
Clinicians communicating with patients
experiencing cancer
pain. Cancer Investigation, 21(3),
374–381. (Review)
Bowen, L. K.,
Gwiasda, V., & Brown,
M. M. (2004). Engaging community residents to prevent violence.
Journal of Interpersonal Violence, 19(3), 356–367.
Brown,
R., Bratton, S. L., Cabana, M. D., Kaciroti, N., & Clark,
N. M. (2004, August). Physician asthma education program improves
outcomes for children of
low-income families. Chest, 126(2), 369–374.
Brach, C.,
Fraser, I., & Paez, K. (2005, March/April). Crossing
the language chasm. Health Affairs, 24(2), 424–434.
Burbano O’Leary,
S. C., Federico, S., & Hampers,
L. C. (2003). The truth about language barriers: One residency
program. Pediatrics, 111(5), 569–573.
Campbell, P.,
U.S. Census Bureau (1997). Population projections:
States, 1995–2025,
published May 1997, http://www.census.gov/population/www/projections/stproj.html
Carrasquillo,
O., Orav, E. J., Brennan, T. A., & Burstin, H.
R. (1999, February). Impact of language barriers on
patient
satisfaction in an emergency department.
Journal of General Internal Medicine, 14(2), 82 –87.
Chene,
R., Garcia, L., Goldstrom, M., Pino, M., Roach, D.
P., Thunderchief, W., & Waitzkin,
H. (2005). Mental health research in primary care:
Mandates from a community advisory board. Annals
of Family Medicine, 3(1), 70–72.
Committee
on Language, American Speech-Language-Hearing Association.
(1983).
Definition of language. ASHA, 25, 44.
Comstock, L.
M., Hooper, E. M., Goodwin, J. M., & Goodwin, J. S. (1982,
February). Physician behaviors that correlate with patient
satisfaction. Journal of Medical Education, 57(2), 105–112.
Cornelio,
M. (2004). Quality translation in health care: Kaiser Permanente—Meeting
the challenge. Apuntes, 12(4), 14–15.
See http://spansig.org/Translation/KP.pdf
DiMatteo,
M. R. (1995, October). Patient adherence
to pharmacotherapy: The importance of effective
communication. Formulary, 30(1),
596–598, 601–602, 605.
Dube, C.
E., O’Donnell, J. F., & Novack,
D. H. (2000, July). Communication skills
for preventive interventions. Academic
Medicine, 75(7 Suppl), S45 –S54.
Duffy,
F. D., Gordon, G. H., Whelan, G., Cole-Kelly,
K., Frankel, R., Buffone, N.,
Lofton, S., Wallace,
M., Goode,
L., Langdon,
L., & Participants in the
American Academy on Physician and Patient's
Conference on Education and Evaluation
of Competence in Communication and Interpersonal
Skills. (2004, June). Assessing
competence in communication and interpersonal
skills: The Kalamazoo II report. Academic
Medicine, 79(6), 495–507. (Review)
Duranti,
A. (1997). Linguistic anthropology.
Cambridge: Cambridge University Press.
Faust, L. A.,
Blanchard, L. W., Breyfogle, D. A., Baroni, J. K., Reed, R. E., & Young,
M. J. (2005). Discussion suppers
as a means for community engagement. Journal of Rural Health,
21(1),
92–95.
Flores, G.,
Laws, B., Mayo, S., Zuckerman, B., Abreau, M., Medina, L., & Hardt,
E. (2003). Errors in medical interpretation
and their potential clinical consequences
in pediatric encounters. Pediatrics,
111(1), 6–14.
Frankel, R.
M., & Stein, T. (1999). Getting
the most out of the clinical
encounter: The Four Habits Model.
The Permanente
Journal. Retrieved March 31,
2005, from http://xnet.kp.org/permanentejournal/fall99pj/habits.html
Frymoyer, J.
W., & Frymoyer,
N. P. (2002, March/April).
Physician-patient communication: A lost art? The
Journal of the American Academy
of Orthopaedic Surgeons, 10(2),
95–105.
Gazmararian,
J. A., Curran, J. W., Parker,
R. M., Bernhardt,
J. M., & Debuono,
B. A. (2005, April). Public
health literacy in America:
An ethical imperative. American
Journal of Preventive Medicine,
28(3), 317–322.
Gjerde,
C. L., Kokotailo, P., Olson,
C. A., & Hla, K. M.
(2004, January). A weekend
program
model for faculty development
with primary care physicians.
Family Medicine, 36(Suppl),
S110–S114.
Goode,
T. (2001). Policy
Brief 4: Engaging communities
to
realize the
vision of
one hundred percent
access and zero
health disparities:
A
culturally competent
approach. Washington, DC: National
Center for Cultural
Competence, Georgetown
University Child Development
Center.
Goode, T. D.
(1989, June, revised 1993, 1996, 1997,
1999, 2000,
2002, and 2004).
Promoting
Cultural
and Linguistic
Competency
Self-Assessment Checklist
for
Personnel Providing
Primary Health Care. Adapted
from Promoting cultural
competence
and
cultural diversity
for personnel providing services
and supports
to children with
special health
care needs and
their families.
Washington, DC: Georgetown
University Center for
Child and
Human Development.
Goode, T., & Jones,
W. (2003, revised 2004). Definition of linguistic competence.
Washington, DC: National Center for Cultural
Competence, Georgetown University
Center for Child
and Human Development.
Goode, T.,
Sockalingam, S., Brown, M., & Jones,
W. (2000, revised
2003). Linguistic
competence in primary
health care delivery
systems: Implications
for
policy makers.
Washington, DC: National Center
for Cultural Competence,
Georgetown University
Child Development
Center.
Hausman,
A. (2001). Taking your medicine:
Relational
steps to
improving patient
compliance. Health
Marketing Quarterly,
9(2),
49–71.
Hausman,
A. J., Brawer,
R., Becker,
J., Foster-Drain,
R., Sudler,
C., Wilcox,
R., & Terry,
B. J. (2005).
The Value Template
Process: A
participatory evaluation method
for community
health partnerships.
Journal
of Public Health
Management
and Practice,
11(1), 65–71.
Heisler, M.,
Bouknight,
R. R., Hayward,
R. A., Smith,
D. M., & Kerr,
E. A. (2002,
April). The
relative
importance
of physician
communication,
participatory
decision
making, and
patient
understanding
in diabetes
self-management.
Journal
of General
Internal
Medicine,
17(4), 243–252.
Hornberger,
J., Itakura,
H., & Wilson,
S. R. (1997).
Bridging
language
and cultural
barriers
between physicians
and patients.
Public
Health
Reports,
112(5),
410–417.
Institute
of Medicine.
(2001).
Health
and behavior:
The interplay
of biological,
behavioral,
and societal
influence.
Washington,
DC: National
Academy
Press.
Institute of
Medicine. (2004).
Health
literacy:
A prescription
to end
confusion.
Washington,
DC: National
Academy
Press.
Institute of
Medicine. (2002).
Speaking
of
health: Assessing
health
communication
strategies
for
diverse
populations.
Washington,
DC:
National
Academy
Press.
Jacobs,
E.
A.,
Lauderdale,
D.
S.,
Meltzer,
D.,
Shorey,
J.
M.,
Levinson,
W., & Thisted,
R.
A.
(2001).
Impact
of
interpreter
services
on
delivery
of
health
care
to
limited-English-proficient
patients.
Journal
of
General
Internal
Medicine,
16,
468–474.
Kaplan, S.
H., Greenfield, S., Gandek, B., Rogers, W. H., & Ware, J.
E., Jr. (1996, March 1). Characteristics of physicians with participatory
decision-making styles. Annals of Internal Medicine,
124(5), 497–504.
Karliner, L.
S., Perez-Stable, E. J., & Gildengorin, G. (2004). The language
divide: The importance of training in the use of interpreters
for outpatient practice. Journal of General Internal Medicine,
19(2), 175–183.
Karter, A.
J., Ferrara, A., Darbinian, J. A., Ackerson, L. M., & Selby,
J. V. (2000, April). Self-monitoring of blood glucose: Language
and financial barriers in a managed care population with diabetes. Diabetes
Care, 23(4), 477–483.
Kern, D. E.,
Branch, W. T., Jr., Jackson, J. L., Brady, D. W., Feldman, M.
D., Levinson, W., Lipkin, M., Jr., & General Internal Medicine
Generalist Educational Leadership Group. (2005, January). Teaching
the psychosocial aspects of care in the clinical setting: Practical
recommendations. Academic Medicine, 80(1), 8–20.
(Review)
Kleinman, A.,
Eisenberg, L., & Good, B. (1978) Culture, illness, and care:
Clinical lessons from anthropologic and cross-cultural research. Annals
of Internal Medicine, 88(2), 251–258.
Kirsch, I.
S., Jungeblut, A., Jenkins, L., & Kolstad, A. (1993). Executive
summary of adult literacy in America: A first look at the results
of the National Adult Literacy Survey, retrieved March 17,
2005, from http://nces.ed.gov/naal/resources/execsumm.asp
L’Institut
Roeher. (1999). Literacy, disability and communication: Making
the connection. Toronto, Ontario. See http://www.roeher.ca/english/about/about.htm
Lears, L. O., & Abbott,
J. S. (2005, January/February). The most vulnerable among us. Health
Progress, 86(1), 22–25, 60.
Levin, S. J.,
Like, R. C., & Gottlieb, J. E. (2000). ETHNIC: A framework
for culturally competent clinical practice. In Appendix: Useful
clinical interviewing mnemonics. Patient Care, 34(9),
188–189.
Levinson, W.
(1999, March/April). In context: physician-patient communication
and managed care. Journal of Medical Practice Management,
14(5), 226–230.
Levinson, W.,
Roter, D. L., Mullooly, J. P., Dull, V. T., & Frankel, R.
M. (1997, February 19). Physician-patient communication. The
relationship with malpractice claims among primary care physicians
and surgeons. Journal of American Medical Association,
277(7), 553–559.
Levinson, W., & Chaumeton,
N. (1999, February). Communication between surgeons and patients
in routine office visits. Surgery, 125(2), 127–134.
Liu, C. F.,
Hedrick, S. C., Chaney, E. F., Heagerty, P., Felker, B., Hasenberg,
N., et al. (2003, May). Cost-effectiveness of collaborative care
for depression in a primary care veteran population. Psychiatric
Services, 54(5), 698–704.
Long, A., Scrimshaw,
S. C. M., & Hernandez, N. (1992). Transcultural epilepsy
services. In N. S. Scrimshaw & G. R. Gleason (Eds.), Rapid
assessment procedures: qualitative methodologies for planning
and evaluation of health related programmes. Boston: International
Nutrition Foundation for Developing Countries.
McArthur, L.
H., Anguiano, R., & Gross, K. H. (2004, October). Are household
factors putting immigrant Hispanic children at risk of becoming
overweight: A community-based study in eastern North Carolina. Journal
of Community Health, 29(5), 387–404.
McKay, M.
M., & Bannon, W. M. (2004). Engaging families in child mental
health services. Child and Adolescent Psychiatric Clinics
of North America, 13(4), 905–921.
Mutha, S.,
Allen, C., & Welch, M. (2002). Toward culturally competent
care: A toolbox for teaching communication strategies. San
Francisco: Center for the Health Professions, University of California,
San Francisco.
Muzyk, A.
J., Muzyk, T. L., & Barnett, C. W. (2004, May/June). Counseling
Spanish-speaking patients: Atlanta pharmacists’ cultural
sensitivity, use of language-assistance services, and attitudes. Journal
of the American Pharmaceutical Association, 44(3), 366–374.
Nance, T. A.
(1995). Intercultural communication: Finding common ground. Journal
of Obstetrics and Gynecology, 24(3), 249–255.
Neuwirth, Z.
E. (1999, September/October). An essential understanding of physician-patient
communication. Part II. Journal of Medical Practice and Management,
15(2), 68–72.
Newcomb, M.
D., & Carmona, J. V. (2004, December). Adult trauma and HIV
status among Latinas: Effects upon psychological adjustment and
substance use. AIDS and Behavior, 8(4), 7–28.
Ngo-Metzger,
Q., Massagli, M. P., Clarridge, B. R., Manocchia, M., Davis,
R. B., Iezzoni, L. I., & Phillips, R. S. (2003, January).
Linguistic and cultural barriers to care. Journal of General
Internal Medicine, 18(1), 44–52.
Nutbeam, D.
(2000). Health Literacy as a public health goal: A challenge
for contemporary health education and communication strategies
into the 21st century. Health Promotion International,
15(3), 259–267. Available from http://heapro.oupjournals.org/cgi/content/abstract/15/3/259
Oquendo, M.
A. (1996, June). Psychiatric evaluation and psychotherapy in
the patient’s second language. Psychiatric Services,
47(6), 614–618.
Owens, R. (2005). Language
development: An instruction (6th ed). New York: Allyn
and Bacon.
Pullum, G.
K. (1991). The great Eskimo vocabulary hoax and other irreverent
essays on the study of language (pp. 168–171). Chicago:
University of Chicago Press.
Rhodes, K.V.,
Vieth, T., He, T., Miller, A., Howes, D.S., Bailey, O., Walter,
J., Frankel, R. & Levinson W. (2004). Resuscitating the physician-patient
relationship: emergency department communication in an academic medical
center. Annals of Emergency Medicine Sep;44(3):262-7.
Rhodes, R.
L. (2000). Legal and professional issues in the use of interpreters:
Guidelines for school psychologists. NASP Communiqué,
29(1). See http://www.nasponline.org/publications/cq291Interpreters.html
Rivadeneyra,
R., Elderkin-Thompson, V., Silver, R. C., & Waitzkin H. (2000,
April 15). Patient centeredness in medical encounters requiring
an interpreter. The American Journal of Medicine, 108(6),
470–474.
Rosen, P. J.,
Hiller, M. L., Webster, J. M., Staton, M., & Leukefeld, C.
(2004, September). Treatment motivation and therapeutic engagement
in prison-based substance abuse treatment. Journal of Psychoactive
Drugs, 36(3), 387–396.
Rosen, J.,
Spatz, E. S., Gaaserud, A. M., Abramovitch, H., Weinreb, B.,
Wenger, N. S., & Margolis, C. Z. (2004, March). A new approach
to developing cross-cultural communication skills. Medical
Teacher, 26(2), 126–132.
Ruether, S.,
St Claire, T., & Coffman, J. (2002). Making room for citizens
at the public policy table. Journal of Health and Human Services
Administration, 24(4), 388–400.
Schneider,
J., Kaplan, S. H., Greenfield, S., Li, W., & Wilson, I. B.
(2004, November). Better physician-patient relationships are
associated with higher reported adherence to antiretroviral therapy
in patients with HIV infection. Journal of General Internal
Medicine, 19(11), 1096–1103.
Selener, D.
(1991). Participatory evaluation: People’s knowledge as
a source of power. Networking Bulletin.
Smoot, S. L., & Gonzales,
J. L. (1995, August). Cost-effective communication skills training
for state hospital employees. Psychiatric Services,
46(8), 819–822.
Stewart, M.,
Meredith, L., Brown, J. B., & Galajda, J. (2000, February).
The influence of older patient-physician communication on health
and health-related outcomes. Clinics in Geriatric Medicine,
16(1), 25–36, vii–viii.
U.S. Census
Bureau. (2003). Census 2000 special tabulations 224 languages
spoken at home for the U.S. in 2000 or see http://www.census.gov/population/www/cen2000/phc-t20.html
U.S. Census
Bureau. (2004). Census 2000 special tabulations 224, languages
spoken at home (directly at http://www.census.gov/mp/www/spectab/languagespokenSTP224.xls,
but this is very large and takes a long time to download. See
also http://www.census.gov/mp/www/spectab/)
U.S. Census
Bureau. (2003). QT-P17. Ability to Speak English: 2000 Data
Set: Census 2000 Summary File 3 (SF 3) - Sample Data Geographic
Area: United States.
U.S. Department
of Health and Human Services, Health Resources & Services
Administration, (n.d.). HP 2010: Health communication. Retrieved
April 8, 2005, from http://www.healthypeople.gov/Document/HTML/Volume1/11HealthCom.htm
U.S. Department
of Health and Human Services (2003) Communicating Health:
Priorities and Strategies for Progress. Washington, DC.
Westberg, S.
M., & Sorensen, T. D. (2005, January/February). Pharmacy-related
health disparities experienced by non-English-speaking patients:
Impact of pharmaceutical care. Journal of the American Pharmaceutical
Association, 45(1), 48–54.
|